WHCA RETRO | May 2020 News

What We Know Now

Latest Impact Due to COVID-19

We recently reported and L&I has confirmed, workers who were on temporary light-duty work but are now off due to business closures are eligible for time-loss compensation benefits through L&I. If you have worked with your ERNwest claims manager to offer a reasonable, continuous job rather than a temporary job, you may be protected; but as you can imagine, L&I’s policy has resulted in a drastic increase in benefits being paid through the workers’ compensation system.


If you have any questions about the financial impact of a specific claim, please contact your ERNwest Claims Manager.

COVID-19 Information

COVID-19 & Workers’ Compensation

Benefits from Labor and Industries

At this point L&I will only provide benefits to healthcare workers and first responders during the time they are quarantined after being exposed to COVID-19 on the job.  If a first responder or health care provider then tests positive, time loss and medical expenses will be paid like a normal claim.  L&I has determined that COVID-19 claims will not impact rates or retro refunds, for more information please see the FAQ link in the section below.


Frequently Asked Questions Answered

In response to questions from employers and their representatives, the Department of Labor & Industries (L&I) has made certain policy decisions to provide some financial relief from the impact of allowed COVID-19 claims to state-funded employers. These decisions are outlined in a “Frequently Asked Questions” (FAQ) format. We also want you to be aware of premium reporting requirements under certain circumstances such as when a business has been closed as a result of the pandemic, yet the employer is continuing to pay their workers. And we’ve clarified that injured workers whose temporary, light duty ends are entitled to time-loss compensation. If you have any questions, please contact your account manager or retrospective rating representative.
FAQ / Answers for employers with workers’ compensation insurance through L&I

The Washington State Employment Security Department has put together a helpful visual for employers that give an overview of benefits. COVID-19 Scenarios and Benefits

For healthcare-related incidents or if your employees worked at a site where they are at an increased risk of contracting COVID-19 (e.g. a HVAC company working in a hospital):

  • L&I will pay the employee “time loss” for a quarantine period of up to 14 days.
    NOTE: The quarantine time loss will not be charged to you as an employer. This is important to companies that have a discounted workers’ compensation rate.
  • If the employee tests positive, L&I will allow the claim.

Furloughs and Layoffs

For those companies that may be considering furloughs or layoffs, there are three quick items to consider:

  1. Have each employee fill out an exit questionnaire so you can document the employee’s physical health at the time of separation.
    Download the exit questionnaire.
  2. Let ERNwest know if you are planning a lay off or furlough and if you are planning on laying off an employee on light-duty. NOTE: The good news is, if you followed ERNwest’s practices and offered a reasonably continuous job at the wage during the time of injury and you are doing a larger layoff (not just those on light-duty), these employees are unlikely to receive time loss.
  3. This is an uncomfortable time for everyone. Do everything in your power to care for your employees. It is everyone’s hope that sometime soon they will return to the workforce and you want your employees back healthy and strong.

L&I Offering Employers Grace Period to Pay Workers’ Comp Premiums

L&I is providing emergency relief to help employers struggling to pay their workers’ compensation premiums during the coronavirus outbreak. It is offering a grace period for premium payments, along with payment plans for employers facing financial difficulties during the pandemic. Under this new offer, employers can request for their payment to be deferred for up to 90 days or can ask for a 90-day payment plan. Either way, the delayed payments will be penalty- and interest-free.

The agency wants to make sure businesses know about and consider taking advantage of this Employer Assistance Program.

“This is clearly a hard time for everyone. And restrictions and closures are making it very tough for businesses to make financial ends meet,” said Vickie Kennedy, assistant director for L&I’s Division of Insurance Services. “We’re trying to help by allowing employers to delay or spread out their payments at no additional cost to them. This will give businesses more time and allow them to stay in good standing.”

Payments for the first quarter of 2020 are due no later than April 30. To be eligible for this coronavirus-related assistance, employers must contact their L&I account manager if they know they won’t be able to make their quarterly premium payment. Account managers are available by phone at 360-902-4817.

Once employers are approved for the assistance program, L&I will waive late penalties and interest charges as long as qualifying businesses pay their premiums within 90 days. In some cases, the payment plan can be renegotiated if a business goes deeper into financial distress.

As part of the agreement, businesses must file their quarterly report on time, which is no later than April 30, 2020. L&I regional offices are closed to walk-in visits because of the outbreak, however, quarterly reports can be filed online through QuickFile.

For additional services, L&I customers can find the phone numbers for offices in local communities online or call the L&I Office of Information and Assistance at 360-902-5800.


COVID-19 Exposure and Claims

Please download the following guide that will provide information on how to exposure has occurred and employees are sent home for quarantine.  This information could change in the future and we will keep you updated.

COVID-19 and L&I (PDF)

COVID-19 Online Resources

Online websites (PDF)


Ergonomics in Health Care Facilities

It is a well-established fact that many of the tasks you perform as a health care worker put you at an increased risk of musculoskeletal disorders, which can result in pain and lost time at work. Lifting or repositioning patients and residents, repetitive tasks, and standing for more than four hours can contribute to these painful and debilitating disorders. Download the OSHAcademy Preventing Ergonomic Injuries in Healthcare guide for more information.


Incident Analysis – A guide for Employers

Federal OSHA has developed a ‘Systems Approach to Help Prevent Injuries and Illnesses.’ If your company experiences an incident that results in a worker injury or illness, this systems approach will help you through the process of investigating and documenting the incident so that you can identify root causes and implement corrective actions. Your ability to respond quickly to an incident and complete your investigation and analysis will demonstrate your company’s commitment to the safety and health of your employees. Download the How to Conduct an Incident Investigation guide for tips from the National Safety Council.


WHCA Pays You Back!

The association, through the Retro program, will reimburse up to $2,500 per year when you buy equipment needed to keep your staff working safely. Access the Safety Rebate Form for a complete list of covered items and for instructions to get started! Download the 2019-2020 Safety Rebate Form PDF


WHCA Safety Resources

Access WHCA and general safety resources. Learn more.

Upcoming Training

Select the dates below for more information about ERNwest-specific trainings and to register.


May 5, Webinar, 10:00am | Understanding Industrial Insurance Rates*

May 7, Webinar, 2:00pm | What is Retro*

May 19, Webinar, 10:00am | Fundamentals of Claims Management*

May 26, Webinar, 10:00am | Providing Kept on Salary and Modified-Duty


View a list of all ERNwest training

Administrator / Executive Director Training
Whether you are new to the Washington Health Care Association (WHCA), new to Retro, new to your position or just have questions, you’ll find helpful information about the benefits and requirements of WHCA Retro membership and how ERNwest can help you succeed with Washington Workers’ Compensation. | Welcome to WHCA Retro


Remember to report all incidents on the ERNwest website so that your claims manager is aware and can help guide you through the process. |  ERNwest.com/report-an-incident


WHCA Retro Questions?
Stephanie Scheurich, WHCA Group Manager
(253) 237-0837 | SScheurich@ernwest.com


WHCA Safety Questions? 
Oscar Granger (253) 237-0819 | OGranger@ernwest.com

Darrell Beaman (Central/Eastern WA) (253) 237-0831 | DBeaman@ernwest.com


Like this article?

Share on facebook
Share on Facebook
Share on twitter
Share on Twitter
Scroll to Top