This position is responsible for managing a caseload of approximately 140 worker’s compensation claims
to ensure consistency with state WAC, RCW, and Labor and Industries policy and in alignment with
company best practices. Provides service to clients which maximizes efficiency of their worker’s
compensation program. Claim Managers will educate, mentor, and assist employer clients as well as
independently perform accident investigation, occupational disease causality assessment/planning,
develop and implement return to work programs, provide medical case management oversight and
direction, and retrospective rating adjustment planning. Claim Manager will facilitate a variety of
services and communication with all associated partners including but not limited to Labor and
Industries staff, medical professionals, vocational professionals, and employers. The focus of this job is
on achieving results which are aligned with the vision and mission of the organization and its strategic
goals.

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